Return Policy
This Return Policy applies to purchases made through cirevata.com. Please contact us before returning any product.
Return Requests
To start a return request, email service@cirevata.com with your order number, checkout email, item name, and reason for the request.
Return Eligibility
Items must be reviewed for eligibility before a return is accepted. Product condition, timing, packaging, hygiene, damage, and order details may affect whether a return can be approved.
Do Not Send Items Without Instructions
Items returned without prior approval or without the correct instructions may not be accepted or processed.
Refund Review
If a return is approved and received as instructed, the refund or resolution will be reviewed according to the condition of the item and the original transaction.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us promptly with photos and order details so we can review the issue.
Return Support
For all return questions, email service@cirevata.com.